Hi, I’m Michelle Chiu


Senior product designer at PayPal, freelance design lead with 7 years of experience, and fashion/events creative strategist. Previously, I’ve designed at Coinbase, Meta Creative X, MongoDB, and partnered with brands such as Four Seasons, Marie Claire, and Mejuri. My work has reached ~3B+ users globally and contributed to ~$50M+ in funding and revenue.

Resumé  |  LinkedIn  |  Twitter  |  Are.na |  Medium | Goodreads

Clients/Experience: 
Authoritative, Alta, ARI, Axiom, Beam, BuzzFeed, Cherry Pick, Coinbase, Daimo, DoorDash, Easy Labs, Four Seasons, Frog Design, Gensmo, Instagram, Kodely, Marie Claire, Marie Claire Arabia, Megapot, Mejuri, Meta Creative X, MongoDB, Peanie, Pistachio, Prism, Rarible, Rubi, Shibuya, Wish

Awards & Recognition:
Adobe Design Achievement Awards Recipient [Link]
Bestfolios Editor’s Pick Featured Site
Design Nation Conference Selected Attendee [Link]
Facebook GH Scholarship Recipient (1 of 25 worldwide)
Hexagon UX Mentorship Program Selected Participant
IDEO CoLab Makeathon Selected Participant [Link]
Kleiner Perkins Engineering Fellow [Link]
Medium Top Writer in Design (225K+ views) [Link]
Mercury Spheres Scholarship Recipient [Link]
Rarible Ex-Editorial Writer (front-page feature) [Link]
Unsplash Featured Photographer (5.8M+ views)

Other Highlights:
EDGE NYFW Content Studio Manager [Link]
Emboldly (Nonprofit) NYC Events Lead [Link]
Four Seasons Styling Assistant [Link]
Girls Into VC Fellow & Former Newsletter Editor [Link]
Interior New York Fashion Week Intern [Link]
Kleiner Perkins Fellows Program Alumni Interviewer (2x)
Marie Claire Arabia Photography Assistant [Link]
Mejuri Brand Ambassador (5 yrs) [Link]
Monday Girl Social Club Community Member [Link]
Slow Ventures Design & AI Dinner Invited Guest [Link]
TechCrunch Disrupt Scholarship Attendee [Link]
The Council Angel Investing Community Member [Link]
Women’s Creatives Dinner Inaugural Guest [Link]

Gensmo (NDA)


World’s first AI fashion agent helping 500K+ users deliver hyper-personalized style recommendations, virtual try-ons, and immersive visual inspiration with access to 100M+ shoppable items on its mobile app. In June 2025, the company secured $60M+ in seed funding—one of the largest early-stage investments in fashion AI to-date.

I partnered with the team to identify usability gaps and design improvements across onboarding, AI-powered avatar outfit try-ons, search, and notifications. I also led user testing workshops with fashion-forward users to validate key hypotheses on app designs and our product roadmap.

Our goal was to elevate Gensmo’s vision of style discovery through advanced AI, trend foresight, and celebration of self-expression. Gensmo’s CEO, Dr. Ning Hu, holds a Ph.D. in AI from Carnegie Mellon University, formerly served as a Group VP at Alibaba, and led engineering for Google’s mobile search teams.

AI Tools
Branding
Creative Direction
Design Systems
Interaction Design
Mobile Design
Product Design
Product Strategy
User Research & Testing
Visual Design