Hi, I’m Michelle Chiu


Senior product designer at PayPal & freelance design leader with 7 years of experience. Previously, I’ve designed at Coinbase, Meta Creative X, MongoDB, and for startups such as Axiom, BuzzFeed, Daimo, Gensmo, etc. My work has impacted ~3B+ users globally and contributed to ~$50M+ in funding and revenue.

Resumé  |  LinkedIn  |  Twitter  |  Are.na |  Medium

Clients/Experience: 
Authoritative, Alta, ARI, Axiom, Beam, BuzzFeed, Cherry Pick, Coinbase, Daimo, DoorDash, Easy Labs, Four Seasons, Frog Design, Gensmo, Instagram, Kodely, Marie Claire Arabia, Megapot, Mejuri, Meta Creative X, MongoDB, Peanie, Pistachio, Prism, Rarible, Rubi, Shibuya, Wish

Awards & Recognition:
Adobe Design Achievement Awards Recipient [Link]
Bestfolios Editor’s Pick Featured Site
Design Nation Conference Selected Attendee [Link]
Facebook GH Scholarship Recipient (1 of 25 worldwide)
Hexagon UX Mentorship Program Selected Participant
IDEO CoLab Makeathon Selected Participant [Link]
Kleiner Perkins Engineering Fellow [Link]
Medium Top Writer in Design (225K+ views) [Link]
Mercury Spheres Scholarship Recipient [Link]
Rarible Ex-Editorial Writer (front-page feature) [Link]
Unsplash Featured Photographer (5.8M+ views)

Other Highlights:
EDGE NYFW Content Studio Manager [Link]
Emboldly (Nonprofit) NYC Events Lead [Link]
Four Seasons Styling Assistant [Link]
Girls Into VC Fellow & Former Newsletter Editor [Link]
Interior New York Fashion Week Intern [Link]
Kleiner Perkins Fellows Program Alumni Interviewer (2x)
Marie Claire Arabia Photography Assistant [Link]
Mejuri Brand Ambassador (5 yrs) [Link]
Monday Girl Social Club Community Member [Link]
Slow Ventures Design & AI Dinner Invited Guest [Link]
TechCrunch Disrupt Scholarship Attendee [Link]
The Council Angel Investing Community Member [Link]

MongoDB


Worldwide leading NoSQL database downloaded 100M+ times with 57K+ customers in 100+ countries used for storing structured, semistructured, and unstructured data.

I led the design of new payment flows contributing to ~30% revenue increase, ~50% billing-related support ticket reduction, and new designs for our MongoDB Cloud and Ops Manager platform for millions of active users.

As a designer on the Cloud Core teams, I helped support activations such as the redesign of our cloud alerts dashboard, introduction of PayPal payments, and the inception of usability improvements for our billing pages.

I also gave a talk at a MongoDB design meetup event alongside designers at Meta and AngelList in the NYC design community, spearheaded a design blog post series to increase transparency on the members of our design team and our projects, and mentored an intern on the team who ultimately joined MongoDB as a full-time designer.

Content Writing
Deck Design
Design Systems
Interaction Design
Motion Design
Product Design
User Research
Visual Design