Hi, I’m Michelle Chiu


Lead designer with 7+ years of experience at Coinbase, Meta Creative X, MongoDB, and high-growth startups such as Axiom, BuzzFeed, Daimo, Shibuya, Wish, etc. My work has impacted ~3B+ users globally and contributed to ~$50M+ in funding and revenue across B2B, consumer, crypto/web3, and fashion-tech.

Clients/Experience:
Authoritative, Alta, ARI, Axiom, Beam, BuzzFeed, Cherry Pick, Coinbase, Daimo, DoorDash, Easy Labs, Four Seasons, Frog Design, Instagram, Kodely, Marie Claire Arabia, Megapot, Mejuri, Meta Creative X, MongoDB, Peanie, Pistachio, Prism, Rarible, Rubi, Shibuya, Wish

Awards & Recognition:
Adobe Design Achievement Awards Recipient [Link]
Bestfolios Editor’s Pick Featured Site
Design Nation Conference Selected Attendee [Link]
Facebook GH Scholarship Recipient (1 of 25 worldwide)
Hexagon UX Mentorship Program Selected Participant
IDEO CoLab Makeathon Selected Participant [Link]
Kleiner Perkins Engineering Fellow [Link]
Medium Top Writer in Design (225K+ views) [Link]
Mercury Spheres Scholarship Recipient [Link]
Rarible Ex-Editorial Writer (front-page feature) [Link]
Unsplash Featured Photographer (5.8M+ views)

Other Highlights:
Bureau Betak Stand-In Model (2x) [Link]
EDGE NYFW Content Studio Manager [Link]
Emboldly (Nonprofit) NYC Events Lead [Link]
Four Seasons Styling Assistant [Link]
Girls Into VC Venture Fellow & Former Newsletter Editor
Interior New York Fashion Week Intern [Link]
Kleiner Perkins Fellows Program Alumni Interviewer (2x)
Marie Claire Arabia Photography Assistant [Link]
Mejuri Brand Ambassador [Link]
Monday Girl Social Club Community Member [Link]
Slow Ventures Design & AI Dinner Invited Guest [Link]
The Council Angel Investing Community Member [Link]

Resumé  /  LinkedIn  /  Twitter  /  Are.na

MongoDB


Worldwide leading NoSQL database downloaded 100M+ times with 57K+ customers in 100+ countries used for storing structured, semistructured, and unstructured data.

I led the design of new payment flows contributing to ~30% revenue increase, ~50% billing-related support ticket reduction, and new designs for our MongoDB Cloud and Ops Manager platform for millions of active users.

As a designer on the Cloud Core teams, I helped support activations such as the redesign of our cloud alerts dashboard, introduction of PayPal payments, and the inception of usability improvements for our billing pages.

I also gave a talk at a MongoDB design meetup event alongside designers at Meta and AngelList in the NYC design community, spearheaded a design blog post series to increase transparency on the members of our design team and our projects, and mentored an intern on the team who ultimately joined MongoDB as a full-time designer.

Content Writing
Deck Design
Design Systems
Interaction Design
Motion Design
Product Design
User Research
Visual Design