Hi, I’m Michelle Chiu


I’m currently a Senior Product Designer at PayPal & a freelance design leader with 7+ years of experience. Previously, I’ve designed at Coinbase, Meta Creative X, MongoDB, and for startups such as Axiom, BuzzFeed, Daimo, etc. My work has impacted ~3B+ users globally and contributed to ~$50M+ in funding and revenue.

Resumé  |  LinkedIn  |  Twitter  |  Are.na |  Medium

Clients/Experience: 
Authoritative, Alta, ARI, Axiom, Beam, BuzzFeed, Cherry Pick, Coinbase, Daimo, DoorDash, Easy Labs, Four Seasons, Frog Design, Gensmo, Instagram, Kodely, Marie Claire Arabia, Megapot, Mejuri, Meta Creative X, MongoDB, Peanie, Pistachio, Prism, Rarible, Rubi, Shibuya, Wish

Awards & Recognition:
Adobe Design Achievement Awards Recipient [Link]
Bestfolios Editor’s Pick Featured Site
Design Nation Conference Selected Attendee [Link]
Facebook GH Scholarship Recipient (1 of 25 worldwide)
Hexagon UX Mentorship Program Selected Participant
IDEO CoLab Makeathon Selected Participant [Link]
Kleiner Perkins Engineering Fellow [Link]
Medium Top Writer in Design (225K+ views) [Link]
Mercury Spheres Scholarship Recipient [Link]
Rarible Ex-Editorial Writer (front-page feature) [Link]
Unsplash Featured Photographer (5.8M+ views)

Other Highlights:
EDGE NYFW Content Studio Manager [Link]
Emboldly (Nonprofit) NYC Events Lead [Link]
Four Seasons Styling Assistant [Link]
Girls Into VC Fellow & Former Newsletter Editor [Link]
Interior New York Fashion Week Intern [Link]
Kleiner Perkins Fellows Program Alumni Interviewer (2x)
Marie Claire Arabia Photography Assistant [Link]
Mejuri Brand Ambassador (5 yrs) [Link]
Monday Girl Social Club Community Member [Link]
Slow Ventures Design & AI Dinner Invited Guest [Link]
TechCrunch Disrupt Scholarship Attendee [Link]
The Council Angel Investing Community Member [Link]

DoorDash


Food ordering and delivery app used by 18M+ consumers, 450K+ merchants, and 1M+ delivery couriers at the time.
As a Kleiner Perkins Engineering fellow and designer on the team, I led the new user experience for the new landing page and the accompanying user flows for the new DoorDash for Business (DD4B) program.

D4B aimed to create a standalone experience for office managers and companies ordering food for meetings and events—one that was more reliable, streamlined, and tailored than the existing consumer site. It aimed to help businesses offering corporate meals or large-scale orders for meetings, gatherings, or large corporate occasions.

I authored a 30-page design document explaining usability problems across the old user interface, project objectives, and iterations of design solutions. I also built user-facing web features in JavaScript, React.js, and Redux. 

Additionally, as one of 57 engineering fellows from 2,500+ applicants, I was able to attend entrepreneurial talks and venture capital networking events with KPCB portfolio companies and leaders through invite-only events including John Doerr, Mary Meeker, and Andy Chen.

Front-End Development (React.js)
Interaction Design
Mobile Design
Product Design
User Research
Web Design
Visual Design