Hi, I’m Michelle Chiu


Senior product designer at PayPal, freelance design lead with 7 YoE, and beauty/fashion events creative strategist. Previously, I’ve designed at Coinbase, Meta Creative X, MongoDB, and partnered with brands such as Four Seasons, Marie Claire, and Mejuri. My work has reached ~3B+ users globally and contributed to ~$50M+ in funding and revenue.

Resumé  |  LinkedIn  |  Twitter  |  Are.na |  Medium

Clients/Experience: Authoritative, Alta, ARI, Axiom, Beam, BuzzFeed, Cherry Pick, Coinbase, Daimo, DoorDash, Easy Labs, Four Seasons, Frog Design, Gensmo, Instagram, Kleiner Perkins, Kodely, Marie Claire, Marie Claire Arabia, Megapot, Mejuri, Meta Creative X, MongoDB, Peanie, Pistachio, Prism, Rarible, Rubi, Shibuya, Wish, Youvoya

Awards, Recognition, & Other Highlights:
Adobe Design Achievement Awards Recipient [Link]
Bestfolios Editor’s Pick Featured Site
Cartier x RedBoxMe Invited Community Member
Design Nation Conference Selected Attendee [Link]
EDGE NYFW Content Studio Manager [Link]
Emboldly (Nonprofit) NYC Events Lead [Link]
Facebook GH Scholarship Recipient (1 of 25 worldwide)
Four Seasons Styling Assistant [Link]
Girls Into VC Fellow & Former Newsletter Editor [Link]
Hexagon UX Mentorship Program Selected Participant
IDEO CoLab Makeathon Selected Participant [Link]
Interior New York Fashion Week Intern [Link]
Kleiner Perkins Fellows Program Alumni Interviewer (2x)
Kleiner Perkins Engineering Fellow [Link]
Marie Claire Arabia Photography Assistant [Link]
Medium Top Writer in Design (225K+ views) [Link]
Mejuri Brand Ambassador (5 yrs) [Link]
Mercury Spheres Scholarship Recipient [Link]
Monday Girl Social Club Community Member [Link]
Rarible Ex-Editorial Writer (front-page feature [Link]
Slow Ventures Design & AI Dinner Invited Guest [Link]
TechCrunch Disrupt Scholarship Attendee [Link]
The Council Angel Investing Community Member [Link]
Unsplash Featured Photographer (5.8M+ views)
Women’s Creatives Dinner Inaugural Guest [Link]

DoorDash


Food ordering and delivery app used by 18M+ consumers, 450K+ merchants, and 1M+ delivery couriers at the time.
As a Kleiner Perkins Engineering fellow and designer on the team, I led the new user experience for the new landing page and the accompanying user flows for the new DoorDash for Business (DD4B) program.

D4B aimed to create a standalone experience for office managers and companies ordering food for meetings and events—one that was more reliable, streamlined, and tailored than the existing consumer site. It aimed to help businesses offering corporate meals or large-scale orders for meetings, gatherings, or large corporate occasions.

I authored a 30-page design document explaining usability problems across the old user interface, project objectives, and iterations of design solutions. I also built user-facing web features in JavaScript, React.js, and Redux. 

Additionally, as one of 57 engineering fellows from 2,500+ applicants, I was able to attend entrepreneurial talks and venture capital networking events with KPCB portfolio companies and leaders through invite-only events including John Doerr, Mary Meeker, and Andy Chen.

Front-End Development (React.js)
Interaction Design
Mobile Design
Product Design
User Research
Web Design
Visual Design