Hi, I’m Michelle Chiu


Senior product designer at PayPal & freelance design leader with 7 years of experience. Previously, I’ve designed at Coinbase, Meta Creative X, MongoDB, and for startups such as Axiom, BuzzFeed, Daimo, Gensmo, etc. My work has impacted ~3B+ users globally and contributed to ~$50M+ in funding and revenue.

Resumé  |  LinkedIn  |  Twitter  |  Are.na |  Medium

Clients/Experience: 
Authoritative, Alta, ARI, Axiom, Beam, BuzzFeed, Cherry Pick, Coinbase, Daimo, DoorDash, Easy Labs, Four Seasons, Frog Design, Gensmo, Instagram, Kodely, Marie Claire Arabia, Megapot, Mejuri, Meta Creative X, MongoDB, Peanie, Pistachio, Prism, Rarible, Rubi, Shibuya, Wish

Awards & Recognition:
Adobe Design Achievement Awards Recipient [Link]
Bestfolios Editor’s Pick Featured Site
Design Nation Conference Selected Attendee [Link]
Facebook GH Scholarship Recipient (1 of 25 worldwide)
Hexagon UX Mentorship Program Selected Participant
IDEO CoLab Makeathon Selected Participant [Link]
Kleiner Perkins Engineering Fellow [Link]
Medium Top Writer in Design (225K+ views) [Link]
Mercury Spheres Scholarship Recipient [Link]
Rarible Ex-Editorial Writer (front-page feature) [Link]
Unsplash Featured Photographer (5.8M+ views)

Other Highlights:
EDGE NYFW Content Studio Manager [Link]
Emboldly (Nonprofit) NYC Events Lead [Link]
Four Seasons Styling Assistant [Link]
Girls Into VC Fellow & Former Newsletter Editor [Link]
Interior New York Fashion Week Intern [Link]
Kleiner Perkins Fellows Program Alumni Interviewer (2x)
Marie Claire Arabia Photography Assistant [Link]
Mejuri Brand Ambassador (5 yrs) [Link]
Monday Girl Social Club Community Member [Link]
Slow Ventures Design & AI Dinner Invited Guest [Link]
TechCrunch Disrupt Scholarship Attendee [Link]
The Council Angel Investing Community Member [Link]

Wish


World’s most-downloaded e-commerce app at the time with 73M+ monthly active users and annual revenue of $1.9B. I led the designs for the product recommendation experience for Fulfillment by Wish (FBW)—our launch led to $34M+ in related GMV and 1.8M+ orders.
FBW was an initiative that enabled merchants on our platform to store inventory in domestic warehouses to expedite international shipping. I was responsible for designing the landing page and user experience, identifying key user flows, creating original illustrations, developing a custom logo, and producing a full suite of marketing assets including banners and icons for merchant-facing features.

You can also learn more about my internship experience through my blog post, featured on Wish’s Engineering And Data Science Blog. There, I detail the valuable lessons, insightful takeaways, and projects I spearheaded. 

Ultimately, a total of 50K+ shipments were made to our international warehouses following the approval of thousands of merchant applications through our FBW platform launch. I also revamped and presented our team’s new design system as well as created custom team merch.

Brand Design
Design Systems
Illustration Design
Interaction Design
Product Design
Visual Design